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	<title>Tales from the Trenches &#187; Experts</title>
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	<link>http://www.facingmortgagecrisis.org</link>
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		<title>Aren&#8217;t we on the right track?</title>
		<link>http://www.facingmortgagecrisis.org/?p=774</link>
		<comments>http://www.facingmortgagecrisis.org/?p=774#comments</comments>
		<pubDate>Wed, 04 Nov 2009 16:08:24 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Business Model]]></category>
		<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[Impact]]></category>
		<category><![CDATA[Reinvention]]></category>
		<category><![CDATA[Mark Ramsey]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=774</guid>
		<description><![CDATA[I think that Mark Ramsey is one of the best thinkers about radio today &#8211; here is a very helpful post that I think sums up what we are all trying to do in the FTMC project. His focus is for profit &#8211; but the ideas remain true for all of us. As we come [...]]]></description>
			<content:encoded><![CDATA[<p>I think that Mark Ramsey is one of the best thinkers about radio today &#8211; <a href="http://www.hear2.com/">here is a very helpful post </a>that I think sums up what we are all trying to do in the FTMC project. His focus is for profit &#8211; but the ideas remain true for all of us.</p>
<p>As we come to the end of the year &#8211; I look forward to looking at what we have learned &#8211; my bet is that it is more than we think!</p>
<blockquote>
<ul>
<li>We are solving problems</li>
<li>We are organized around an audience/people versus a platform</li>
<li>We work directly with our partners &#8211; some of who will fund the work</li>
<li>We are creating whole channels and platforms for content</li>
<li>We are measuring outcomes rather than ears and eyeballs&#8221;</li>
</ul>
</blockquote>
<p>He starts with this provocation:</p>
<blockquote><p>&#8220;Don&#8217;t read this if you don&#8217;t care about radio&#8217;s future or if you&#8217;re counting down the days to your retirement.</p>
<p>Every now and then some thinking comes along that puts it all in perspective.  <a href="http://adage.com/columns/article?article_id=140091">This piece from Ad Age i</a>s one such summation of thinking that has been bubbling up over the past few months from folks like <a href="http://www.acleareye.com/">Tom Asacke</a>r and others.</p>
<p>What is the blueprint for what radio will need to be to compete successfully as a vital enterprise in the years to come?</p>
<p>The trajectory of our future can be summed up as follows:</p>
<p>Almost every consumer marketer I&#8217;ve spoken to&#8230;is moving toward the goal of making marketing more outcome-specific, targeted, useful and conversational, and less about blasting of what we&#8217;ve generally called &#8220;brand&#8221; messages via specific platforms. They see some of today&#8217;s media companies as shaping into useful potential partners in those efforts, and others as increasingly redundant &#8212; and they&#8217;re spending less and less with the latter.</p>
<p>The radio &#8211; media &#8211; company of the future will:</p>
<p><strong>1. Act more like a marketing company than a media company.</strong></p>
<p>Says Ad Age:  &#8220;Good partners will be marketing companies, operations set up and focused on solving brand marketers&#8217; problems by means of the connection they can create with an audience and results that connection can deliver.&#8221;</p>
<p>In other words, the model will shift from selling access to listener ears in bulk toward selling solutions to marketers&#8217; problems via connections.  That is essentially the difference between &#8220;advertising&#8221; and &#8220;marketing,&#8221; so choose your side of the fence wisely.</p>
<p>2. <strong>Be organized around an audience and not a platform</strong>.</p>
<p>Broadcasters frequently talk about being &#8220;platform agnostic,&#8221; but too often what that really means is putting our radio signal in other places or on other devices.  That&#8217;s just transporting the problem, not solving it.  Your job is to rally an audience of raving fans and satisfy the appetites of those fans while connecting them to the marketers who crave them.  Period.</p>
<p>3. <strong>Work directly with marketers.</strong></p>
<p>Being bought off a ranker is not the same as working in partnership with marketers.  Increasingly, the ranker-buyers will be the obstacles to our success, not the reason for it.</p>
<p>4. <strong>Not just create spaces for ads next to content, it&#8217;ll create whole media channels and platforms for brands</strong></p>
<p>Writes Ad Age: &#8220;Brands want to be at the center of content and communities and they&#8217;re going to create these channels with or without media companies.&#8221;  It&#8217;s up to us to bring the talent to the party and to build these channels in concert with advertisers.  Or they will simply build them without us.</p>
<p>5.<strong> Employ technologists who can build device-agnostic platforms for marketers.</strong></p>
<p>Note the distinction between building these platforms for marketers and building them for your radio brands.  Recognize above all else who is in the driver&#8217;s seat.  Hint:  It&#8217;s not your radio brand.  It&#8217;s your radio brand&#8217;s customer base, the marketers.</p>
<p>6.<strong> Know how to deliver instantaneous gratification when it comes to measurement, and it&#8217;ll be measuring outcomes not outputs.</strong> A rating&#8230;stat is not going to be enough in the future, and certainly not when it&#8217;s presented weeks after the fact.</p>
<p>The dawn of the post-Arbitron world is before us&#8221;</p></blockquote>
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		<title>Lots more work to do &#8211; Jobs &amp; Regulation -Moyers/Galbraith</title>
		<link>http://www.facingmortgagecrisis.org/?p=765</link>
		<comments>http://www.facingmortgagecrisis.org/?p=765#comments</comments>
		<pubDate>Sun, 01 Nov 2009 17:22:08 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[National]]></category>
		<category><![CDATA[Partners]]></category>
		<category><![CDATA[Reinvention]]></category>
		<category><![CDATA[Bill Moyers]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[James Galbriath]]></category>
		<category><![CDATA[Regulation]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=765</guid>
		<description><![CDATA[Bill Moyers and James Galbraith talk about the need for jobs and the need to get to the heart of the underlying problems]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pbs.org/moyers/journal/10302009/watch.html">Bill Moyers and James Galbraith talk about the need for jobs and the need to get to the heart of the underlying problems</a></p>
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		<title>Survival &#8211; Not just being local but being vital to your community</title>
		<link>http://www.facingmortgagecrisis.org/?p=730</link>
		<comments>http://www.facingmortgagecrisis.org/?p=730#comments</comments>
		<pubDate>Sat, 10 Oct 2009 13:56:35 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[Impact]]></category>
		<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Local]]></category>
		<category><![CDATA[Personal Story]]></category>
		<category><![CDATA[Reinvention]]></category>
		<category><![CDATA[Mark Ramsey]]></category>
		<category><![CDATA[Vital]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=730</guid>
		<description><![CDATA[Here is a find by Mark Ramsey &#8211; whose opinion I value more than most: It&#8217;s Not About &#8220;Being Local&#8221; When you can&#8217;t compete with the same headlines folks can get everywhere else, you focus on the local stories they can&#8217;t get anywhere else. That&#8217;s how they did it at this small-town newspaper. It&#8217;s not [...]]]></description>
			<content:encoded><![CDATA[<p>Here is a find by <a href="http://www.hear2.com/2009/10/its-not-about-being-local.html">Mark Ramsey</a> &#8211; whose opinion I value more than most:</p>
<blockquote><p>It&#8217;s Not About &#8220;Being Local&#8221;</p>
<p>When you can&#8217;t compete with the same headlines folks can get everywhere else, you focus on the local stories they can&#8217;t get anywhere else.</p>
<p>That&#8217;s how they did it at this small-town newspaper.</p>
<p>It&#8217;s not about &#8220;being local,&#8221; my broadcasting friends. It&#8217;s about mattering to your local community because what you do there is essential and irreplaceable.</p>
<p>Never confuse the two.</p>
<p>Here&#8217;s the video from the NBC Nightly News. Click the post title if the embed is invisible.</p></blockquote>
<div>
<p style="text-align: center; margin-top: 5px; width: 425px; font-family: Arial, Helvetica, sans-serif; background: none transparent scroll repeat 0% 0%; color: #999; font-size: 11px;">Visit msnbc.com for <a style="border-bottom: #999 1px dotted; height: 13px; color: #5799db !important; font-weight: normal !important; text-decoration: none !important;" href="http://www.msnbc.msn.com">Breaking News</a>, <a style="border-bottom: #999 1px dotted; height: 13px; color: #5799db !important; font-weight: normal !important; text-decoration: none !important;" href="http://www.msnbc.msn.com/id/3032507">World News</a>, and <a style="border-bottom: #999 1px dotted; height: 13px; color: #5799db !important; font-weight: normal !important; text-decoration: none !important;" href="http://www.msnbc.msn.com/id/3032072">News about the Economy</a></p>
</div>
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		<title>All you need to know about the nature of the banking crisis in 10 mins</title>
		<link>http://www.facingmortgagecrisis.org/?p=726</link>
		<comments>http://www.facingmortgagecrisis.org/?p=726#comments</comments>
		<pubDate>Sat, 10 Oct 2009 13:34:18 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experts]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=726</guid>
		<description><![CDATA[New Culture &#8211; the source of this video &#8211; is a great resource for all things financial &#8211; their work is designed to make the complex straightforward as this video shows.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.youtube.com/user/newculture">New Culture</a> &#8211; the source of this video &#8211; is a great resource for all things financial &#8211; their work is designed to make the complex straightforward as this video shows.</p>
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		<title>More Resources &#8211; Your Life, Your Money</title>
		<link>http://www.facingmortgagecrisis.org/?p=710</link>
		<comments>http://www.facingmortgagecrisis.org/?p=710#comments</comments>
		<pubDate>Wed, 30 Sep 2009 19:07:16 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[National]]></category>
		<category><![CDATA[Personal Story]]></category>
		<category><![CDATA[The Collective Story]]></category>
		<category><![CDATA[Buffalo]]></category>
		<category><![CDATA[NYK]]></category>
		<category><![CDATA[WNED]]></category>
		<category><![CDATA[Your Life Your Money]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=710</guid>
		<description><![CDATA[It takes time to react &#8211; Public Radio and TV are pulling together a solid portfolio of resources to help us understand our relationship with money. Here is WNED &#8211; Buffalo&#8217;s new series &#8211; Your Life, Your Money You can watch the entire show or the parts that interest you the most &#8211; the POV [...]]]></description>
			<content:encoded><![CDATA[<p>It takes time to react &#8211; Public Radio and TV are pulling together a solid portfolio of resources to help us understand our relationship with money.</p>
<p>Here is WNED &#8211; Buffalo&#8217;s new series &#8211; <a href="http://www.pbs.org/your-life-your-money/videos.php">Your Life, Your Money</a></p>
<p>You can watch the entire show or the parts that interest you the most &#8211; the POV is you!</p>
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		<title>Stieglitz on the Economy &#8211; A Nobel Prize Perspective &#8211; Not the Usual Bland</title>
		<link>http://www.facingmortgagecrisis.org/?p=697</link>
		<comments>http://www.facingmortgagecrisis.org/?p=697#comments</comments>
		<pubDate>Tue, 29 Sep 2009 19:00:37 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[New Yorker]]></category>
		<category><![CDATA[Stieglitz]]></category>
		<category><![CDATA[The Economy]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=697</guid>
		<description><![CDATA[From the New Yorker via EconomyStory.org from PRX He speaks clearly &#8211; no jargon &#8211; realistic and sympathetic for the regular person &#8211; he also wants a real reinvention of the economy for what real people need is work. How do we have a viable economy that does not depend on credit fueled consumption? His [...]]]></description>
			<content:encoded><![CDATA[<p>From the New Yorker via EconomyStory.org from PRX<br />
<embed src="http://c.brightcove.com/services/viewer/federated_f8/1827871374" bgcolor="#FFFFFF" flashVars="videoId=42015071001&#038;playerId=1827871374&#038;viewerSecureGatewayURL=https://console.brightcove.com/services/amfgateway&#038;servicesURL=http://services.brightcove.com/services&#038;cdnURL=http://admin.brightcove.com&#038;domain=embed&#038;autoStart=false&#038;" base="http://admin.brightcove.com" name="flashObj" width="466" height="395" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></p>
<p>He speaks clearly &#8211; no jargon &#8211; realistic and sympathetic for the regular person &#8211; he also wants a real reinvention of the economy for what real people need is work. How do we have a viable economy that does not depend on credit fueled consumption? His answer, we should look at the infrastructure that we need and also at our environmental and energy needs.</p>
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		<title>How did we get into this mess?</title>
		<link>http://www.facingmortgagecrisis.org/?p=694</link>
		<comments>http://www.facingmortgagecrisis.org/?p=694#comments</comments>
		<pubDate>Mon, 28 Sep 2009 15:13:07 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[Housing Crisis]]></category>
		<category><![CDATA[Khan Academy]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=694</guid>
		<description><![CDATA[This weekend I discovered a remarkable resource &#8211; The Khan Academy &#8211; a free site with over 800 videos and a learning tool that is designed to help students learn the more challenging subjects such as calculus etc. In addition to all the academic material &#8211; Sal Khan &#8211; who runs a hedge fund in [...]]]></description>
			<content:encoded><![CDATA[<p>This weekend I discovered a remarkable resource &#8211; <a href="http://www.youtube.com/user/khanacademy?blend=1&amp;ob=4">The Khan Academy</a> &#8211; a free site with over 800 videos and a learning tool that is designed to help students learn the more challenging subjects such as calculus etc.</p>
<p>In addition to all the academic material &#8211; Sal Khan &#8211; who runs a hedge fund in his spare time! &#8211; Has put together the best explanation of how this credit bubble happened. Once you see how it happened, you can start to get a feel for where we are now and what in the end has to be done.</p>
<p><a href="http://www.youtube.com/user/khanacademy?blend=1&amp;ob=4#play/user/945E4F0ED131E4D1/0/8IR5LefXVPY">Here is the link to the material</a></p>
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		<title>G20 Meets today &#8211; What will happen and why</title>
		<link>http://www.facingmortgagecrisis.org/?p=680</link>
		<comments>http://www.facingmortgagecrisis.org/?p=680#comments</comments>
		<pubDate>Thu, 24 Sep 2009 11:49:06 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[National]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=680</guid>
		<description><![CDATA[Nobel Prize winner Joseph Stiglitz talks with Paul Solman of the NewsHour &#8211; he feels that not much has changed and he has low expectations from the meeting. But he is clear about what happened and what in the end we should do. His bottom line? Nothing has been fixed. We are spent out and [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pbs.org/newshour/businessdesk/2009/09/joe-stiglitz-on-how-the-g20-sh.html#more">Nobel Prize winner Joseph Stiglitz talks with Paul Solman of the NewsHour</a> &#8211; he feels that not much has changed and he has low expectations from the meeting. But he is clear about what happened and what in the end we should do.</p>
<p>His bottom line? Nothing has been fixed. We are spent out and therefore cannot spend our way out. That in the end we need structural change &#8211; We need greater equality in our society.</p>
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		<title>San Diego &#8211; The Recovery is more complex than the &#8220;Experts&#8221; suggest</title>
		<link>http://www.facingmortgagecrisis.org/?p=670</link>
		<comments>http://www.facingmortgagecrisis.org/?p=670#comments</comments>
		<pubDate>Thu, 17 Sep 2009 13:24:57 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[Context]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Local]]></category>
		<category><![CDATA[Reinvention]]></category>
		<category><![CDATA[CA]]></category>
		<category><![CDATA[Class Divide]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[KBPS]]></category>
		<category><![CDATA[San Diego]]></category>
		<category><![CDATA[unemployment]]></category>
		<category><![CDATA[Wage Gap]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=670</guid>
		<description><![CDATA[This short video I think sums up a troubling media issue that KPBS nails. It opens with an Economist being very optimistic &#8211; the local experts then have their say. They remind us who the economist works for &#8211; and then also remind us that good paying jobs may not appear until 2011. They end [...]]]></description>
			<content:encoded><![CDATA[<p>This short video I think sums up a troubling media issue that KPBS nails. It opens with an Economist being very optimistic &#8211; the local experts then have their say. They remind us who the economist works for &#8211; and then also remind us that good paying jobs may not appear until 2011. </p>
<p>They end the piece with I think the central issue of our time. The middle and working classes are separated from the elite. The bulk of Americans are seeing no green shoots only the elite. Maybe because jobs that pay enough for most Americans have been disappearing since the early 1980&#8242;s and the recession has made this bad situation worse?</p>
<p>The piece leaves then open &#8211; what to do to fix this &#8211; Great reporting!</p>
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		<title>The Fed &#8211; A true partner in our work</title>
		<link>http://www.facingmortgagecrisis.org/?p=573</link>
		<comments>http://www.facingmortgagecrisis.org/?p=573#comments</comments>
		<pubDate>Sat, 29 Aug 2009 14:57:12 +0000</pubDate>
		<dc:creator>Rob Paterson</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[Impact]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[Partners]]></category>
		<category><![CDATA[KETC]]></category>
		<category><![CDATA[Partnership]]></category>
		<category><![CDATA[St Louis]]></category>
		<category><![CDATA[The Fed]]></category>

		<guid isPermaLink="false">http://www.facingmortgagecrisis.org/?p=573</guid>
		<description><![CDATA[Here is a link to a breakthrough article that talks about the partnership between KETC and the St Louis Fed- there is so much we can do to help each other.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.facingmortgagecrisis.org/wp-content/uploads/2009/08/eighth_note1.pdf">Here is a link to a breakthrough article that talks about the partnership between KETC and the St Louis Fed</a>- there is so much we can do to help each other.</p>
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